NaobaSupport
- Anything about the application — a fault, a question, a request: the issue tracker.
- Anything about a payment, an invoice or a refund: the receipt Freemius sent you has the link.
Before you write
Say which version of Naoba you are running, which version of macOS, and which IDE or agent was connected. If a page misbehaved, the address helps; if an agent's call failed, the error it printed helps more.
Things that come up
“My agent says Naoba is not unlocked.”
Open Naoba, go to its settings window with ⌘, and paste the key from your receipt into the licence field. Until a key is in, the application refuses every agent on purpose.
“I want to move my key to another Mac.”
On the Mac you are leaving, open the settings window and press Deactivate. That frees the key, and you can then unlock the other Mac with it.
“Nothing happens when my IDE starts.”
Check that the path in your MCP configuration points at the bridge inside the application:
/Applications/Naoba.app/Contents/Resources/bridge/index.mjs. It needs Node 20 or newer on
your PATH.
Refunds
Freemius, Inc. is the merchant of record and handles refunds within 14 days of purchase. Write to us first if something is broken — a fix usually reaches you faster.